You will receive separate accounts from:

  • Braemar Hospital
  • Your surgeon
  • Your anaesthetist (where applicable)
  • Other services where applicable

The hospital fee covers accommodation, nursing services, theatre charges and medical supplies used in theatre and the ward and these are also included in the estimate of hospital fees. If physiotherapy or other services are required, you will recieve an additional account.

Unless your surgeon advises you otherwise, the hospital fee figure is an estimate only. For example, an operation may take a shorter or longer time to complete, or, you may require a longer stay in hospital than originally estimated. In most cases though your surgeon will be able to provide you with a reasonably accurate estimate.



We recommend that you obtain prior approval from your health insurance company before arriving at a Braemar hospital. This enables the insurance company to pay their share of the account rather than you paying first and having to claim a refund later. If your insurance company makes only a part payment towards the cost of your operation then you are responsible for making payment of the balance. If your insurance company fails to make payment for any reason then you are still responsible for making the payment in full.



You are responsible for making payment in full within 7 days of the date of invoice.



ACC may not meet the full cost of your operation and stay at Braemar Hospital. For example ACC does not cover the cost of extra meals or phone calls. You will be expected to pay any additional costs either on discharge or within 7 days of the date of invoice.



If the invoice is not paid in full within 30 days from date of invoice you may be charged interest calculated on the unpaid amount at 1% per month until the invoice is paid in full. Where a debt collection agency has to be used the fees charged by that agency will be added to the total amount invoiced by Braemar Hospital.